Shipping policy

Shipping Policy

Order Processing

Most Ironclad Supply Co. products are made to order. After your order is placed, it must first be produced before it can be shipped.

Production and fulfillment times may vary depending on the product, order volume, and availability. Estimated delivery dates shown during checkout are estimates and are not guaranteed.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your purchase. Rates may vary based on the products ordered and the shipping destination.

Tracking

When tracking information is available, you will receive a shipping confirmation containing your tracking information once your order has shipped. Please allow time for the carrier's tracking system to update after your shipping label is created.

Multiple Shipments

Products in the same order may occasionally be fulfilled from different facilities or at different times. As a result, your order may arrive in more than one package. You will not be charged additional shipping simply because we divide an order into multiple shipments after purchase.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery times are outside the direct control of Ironclad Supply Co. Carrier delays, severe weather, holidays, and other circumstances may affect delivery.

If your shipment appears significantly delayed or lost, please contact us and we will help investigate the shipment.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please verify your shipping information carefully before completing checkout.

If an order is returned, lost, or requires reshipment because an incorrect or incomplete address was provided, additional shipping or replacement costs may be the customer's responsibility.

International Orders

International shipping availability and rates are displayed during checkout. International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country. Unless otherwise required by applicable law or stated during checkout, these charges are the responsibility of the recipient.

International delivery times may vary due to customs processing and local carrier conditions.

Questions About Your Shipment

If you have questions or concerns regarding an order, contact us at ironcladcustomcoating@gmail.com and include your order number so we can assist you.